Shipping Policy
Welcome to learn about Kwigrocer's shipping policy
At Kwigrocer, we are committed to providing you with efficient and reliable logistics services to ensure that your orders can be delivered safely and quickly. To achieve this goal, we work closely with leading global logistics partners such as DHL, FEDEX and other international logistics companies to ensure that every package is handled in the most professional way.
Reasonable Shipping Charges
We know that shipping costs are an important part of your shopping experience, so we have set reasonable shipping rates to balance cost and service quality. The specific shipping costs are clearly displayed at checkout.
International Logistics Partners
In order to ensure the best delivery experience, we choose to cooperate with the following well-known international logistics companies:
DHL: Known for its efficient and reliable services, suitable for fast delivery worldwide.
FEDEX: Provides a wide distribution network and excellent customer service to ensure that the package arrives safely and on time.
Other International Logistics Companies: According to the delivery needs of different regions, we will also choose the most suitable logistics partners to ensure the best delivery results.
Order Processing and Shipping Time
Processing orders within 48 hours: Once your order is confirmed and paid successfully, our warehouse team will start processing your order within 48 working hours. During this time, we will prepare the product, pack it, and print the logistics label.
Shipment within 3 working days: Once processed, we will arrange the shipment as soon as possible, usually within 3 working days. After shipment, you will receive an email notification with the tracking number, so you can keep updated on the status of your package.
Delivery Time
From the date of shipment, the estimated delivery time is 5 to 15 working days, depending on the destination country and region. Please note that there may be delays during holidays, and we recommend that you plan your delivery time in advance.
Tracking and Support
Throughout the delivery process, you can track the status of your package in real time using the tracking number provided. If you have any questions or need help, please feel free to contact our customer service team, we will be happy to serve you.
Thank you for your trust and support! We look forward to providing you with quality products and impeccable service. If you have any questions or need further assistance, please feel free to contact us.
